
Dr Rachel Bertram (She/Her)
Qualifications
PhD (Evaluation, Management), University of Technology Sydney
M.Management (Community & Not-for-Profit Studies), University of Technology Sydney
B.Science (Psychology & Economic Geography), University of Sydney
B. Arts (World Religion), University of Sydney
A social impact strategist, researcher and lecturer building more relational, trauma-informed and community-led approaches to social change.
For over a decade, I’ve worked with not-for-profits, universities, and community leaders across Australia to understand and strengthen social impact. My work supports organisations to translate their values into practice, understand the difference they make, and remain accountable to the people and communities they serve.
I specialise in participatory and relational approaches to evaluation, particularly in complex and sensitive contexts where lived experience, institutional dynamics, and power shape both the problem and the possibility for change.
My career began in international development, working across gender equity, supply chains, and community-based programs addressing modern slavery, human trafficking, and poverty. I went on to complete a Master of Management (Community and Not-for-Profit) and a PhD in Management, specialising in Social Impact Evaluation at the University of Technology Sydney. My doctoral research explored how ecological and spiritual knowledge can expand our understanding of social impact and the ways we evaluate it, challenging some of the assumptions underpinning conventional evaluation practice.
Alongside my research, I’ve spent much of my career working to make evaluation more useful and accessible in practice. I co-founded and led the Social Impact Toolbox, an online resource translating social impact research into practical tools for community organisations. As an evaluator with UTS’s Centre for Social Justice & Inclusion, I also contributed to the development of Australia’s first university-wide social impact framework.
My current work focuses on institutional responses to gender-based violence. As a Senior Evaluation and Impact Specialist at the University of New South Wales (UNSW), I evaluate the university’s efforts to prevent and respond to gender-based violence. I also co-lead the Bystander Ally Project, a national research and evaluation initiative examining how institutional conditions shape bystander action and responses to harm.
This work examines the gaps that can emerge between institutional commitments and people’s lived experiences, and utilises evaluation to help make those gaps visible, strengthen accountability, and improve outcomes for victim-survivors and communities.
I’ve taught extensively across postgraduate programs, developing and delivering subjects on social impact evaluation, not-for-profit management, strategic management consulting, social value creation, and resource mobilisation. I currently lecture in the Master of Cultural Leadership program at the National Institute of Dramatic Art (NIDA).
Beyond my institutional roles, I work as an advisor, facilitator and board director, supporting organisations to think critically about their work, navigate difficult decisions, and develop approaches that reflect their values and responsibilities to their communities.
My work has been recognised through the UTS Business Award for External Engagement, the Mark Lyons Scholarship for Not-for-Profit and Social Enterprise Management, a Research Excellence Scholarship, and an Order of Australia Certificate of Commendation for community service.