
Dr Rachel Bertram (She/Her)
Qualifications
• PhD (Evaluation, Management), University of Technology Sydney
• M.Management (Community & Not-for-Profit Studies), University of Technology Sydney
• B.Science (Psychology & Economic Geography), University of Sydney
• B. Arts (World Religion), University of Sydney
A social impact evaluator, lecturer, and researcher working at the intersection of community wisdom, systems change, and values-based practice.
For over a decade, I’ve partnered with not-for-profits, universities, and community leaders across Australia to strengthen ethical and community-led approaches to management and evaluation. At the heart of my work is a commitment to place-based impact and to creating conditions of safety, accountability, and inclusion within organisations and the communities they serve.
I began my career in the international aid and development sector, focusing on gender equity and impact evaluation. While completing undergraduate studies in psychology, economic geography, and world religion at the University of Sydney, I worked with organisations addressing gender-based violence, human trafficking, and poverty alleviation, served on the board of Tearfund Australia, and managed communications for a family and domestic violence service in Sydney. These experiences shaped my commitment to social justice and the power of collective, community-led change.
Wanting to understand how to work effectively across systems that both enable and constrain progress, I completed a Masters of Management in Community and Not-for-Profit Studies at the University of Technology Sydney. This provided the grounding to engage confidently across sectors, combining practical management tools with systems thinking to drive more meaningful, sustainable outcomes.
Since then, I’ve built a career dedicated to embedding relational, evidence-informed approaches into social impact practice. At UTS, I co-founded and led the design and delivery of the Social Impact Toolbox, managing a multidisciplinary team to translate evidence into accessible tools and training for community organisations. I also worked as the Evaluator (Capacity Building) at the Centre for Social Justice & Inclusion. My PhD in Social Impact Evaluation, was a natural progression of this work, exploring how ecological and spiritual knowledge can expand evaluation theory and practice.
I co-lead the Bystander Ally Project, a national research and evaluation initiative strengthening institutional responses to gender-based violence. I served on the Gender-Based Violence Steering Committee at UTS, guiding policy and strategy across the university sector. My ongoing research examines how institutions can better respond to gender-based violence, with particular attention to how bystanders influence victim-survivor outcomes.
I specialise in participatory and relational evaluation practices that honour complexity and elevate voices often excluded from decision-making. My work focuses on listening deeply, facilitating honest reflection, and translating collective insight into actionable strategies for change. As a lecturer and speaker, I share these principles through teaching and sector engagement, equipping emerging practitioners and leaders to navigate complexity with confidence and care.
I’ve been recognised with the UTS Business Award for External Engagement, the Mark Lyons Scholarship for Not-for-Profit and Social Enterprise Management, a Research Excellence Scholarship for my doctoral work, and an Order of Australia Certificate of Commendation for community service. These honours reflect my commitment to bridging theory and practice in pursuit of ethical and transformative change.
Today, I work with organisations and communities to align values with practice, measure their impact, strengthen accountability, and build systems that care for both people and place.